Effective Date: 3 August 2026
At Airmaster Kenya, we value your privacy and are committed to protecting your personal information. This Privacy Policy explains how we collect, use, store, and protect your information when you visit https://airmaster.co.ke/ or interact with our services.
By using our website, you agree to the practices described in this Privacy Policy.
1. Information We Collect
We may collect the following information:
Personal Information
When you contact us or request a quotation, we may collect:
- Full Name
- Company Name
- Email Address
- Phone Number
- Physical Address (where applicable)
- Details of your enquiry or project
Automatically Collected Information
When you browse our website, we may collect:
- IP Address
- Browser type
- Device information
- Operating system
- Pages visited
- Time spent on the website
- Referral source
- Cookies and analytics data
2. How We Use Your Information
We use your information to:
- Respond to enquiries
- Prepare quotations
- Schedule installations, servicing or maintenance
- Improve our products and services
- Improve website performance and user experience
- Communicate important service updates
- Send marketing communications where you have given consent
- Meet legal and regulatory obligations
3. Cookies
Our website may use cookies to:
- Improve website functionality
- Remember user preferences
- Analyse website traffic
- Measure website performance
You may disable cookies through your browser settings. Some website features may not function properly if cookies are disabled.
4. Third-Party Services
We may use trusted third-party providers including:
- Google Analytics
- Google Ads
- Google Maps
- WhatsApp Business
- Email service providers
- Website hosting providers
These providers may process limited information solely for providing their services.
5. Sharing Your Information
We do not sell, rent or trade your personal information.
We may share your information only when necessary:
- With trusted service providers assisting in delivering our services
- Where required by law
- To protect our legal rights
- During a business merger or acquisition (where applicable)
6. Data Security
We implement appropriate administrative, technical and physical safeguards to protect your information against:
- Unauthorized access
- Loss
- Misuse
- Alteration
- Disclosure
Although we strive to protect your information, no internet transmission or electronic storage method is completely secure.
7. Data Retention
We retain your information only for as long as necessary to:
- Provide requested services
- Comply with legal obligations
- Resolve disputes
- Maintain business records
When information is no longer required, it is securely deleted or anonymised.
8. Your Rights
Subject to applicable law, you may request to:
- Access your personal information
- Correct inaccurate information
- Delete your personal information
- Restrict processing
- Withdraw consent where processing relies on consent
- Object to certain processing activities
To exercise these rights, please contact us using the details below.
9. Marketing Communications
If you subscribe to newsletters or marketing updates, you may unsubscribe at any time by:
- Clicking the unsubscribe link in our emails, or
- Contacting us directly.
10. Children’s Privacy
Our website is not intended for children under the age of 18.
We do not knowingly collect personal information from children.
11. External Links
Our website may contain links to third-party websites.
We are not responsible for the privacy practices or content of external websites.
12. Changes to this Privacy Policy
We may update this Privacy Policy from time to time.
Any changes will be published on this page together with the revised effective date.
13. Contact Us
If you have any questions regarding this Privacy Policy or how we handle your personal information, please contact us.
Airmaster Kenya
Website: https://airmaster.co.ke/
Email: info@airmaster.co.ke
Phone: +254 722 809 768
Compliance
This Privacy Policy is designed to align with:
- The Kenya Data Protection Act, 2019
- General privacy best practices for websites that collect customer enquiries and use analytics tools.